I had a really positive experience! Our plumber, Dan, was awesome - very professional, yet personable. He included me in the process, let me know what the issues were and a couple of options by which they could be resolved. Dan completed the work quickly and efficiently and I couldn't say one negative thing. He was great. Roto-Rooter's rates were very reasonable/comparable to others and I was actually happy to pay it because I felt it was certainly a job well done. I would recommend.
Roto Rooter rescued us!!! A pipe burst at 3:30am on a Sunday, we called 5 so called 24 hour plumbing companies, the first 4 either did not have anyone working, didn't have anyone for 6-8 hours or didn't even answer the phone!!! Then we called Roto Rooter, wish we had called them first. They answered immediately and we had a tech on the phone within 3 minutes and at our door within 30 minutes. The tech was friendly, courteous, knowledgeable, fast and super efficient. Took extra time to show me the issue, the repair and offered advice to avoid any further issues. The service call and repair was half the price I thought it would have been on top of all the great service. We found our go to plumbing company for sure and tell everyone to call them. Thanks Roto Rooter!!!!!
Andrew (the plumber) was great! Showed up on time and discussed all my options with me for my kitchen drain issues. If something would cause an issue he was honest with me and said leave it alone!.
We found out the u joint wasn't glued at all and started to leak and with my blessing he fixed that too!
The last plumber said I had to rip out my finished drywall ceiling in the basement to cut out the pipe to fix the clog in the drain and the basement would smell of grease for a long time.
Thank you Andrew - Stoney Creek ! No grease smells.
Excellent friendly service!! Aaron is a classy and honest guy! We will ask for him by name next time!!